Frequently Asked Questions
Warm Weather Shipping Information.
We do not ship chocolate-containing products, except fudge, outside of New England between May 15th-September 15th. We do not warrant against melting or chocolate bloom within this period, and we do not use cold packaging.
We will ship chocolate products within New England during this period to customers who are willing to accept the inherent risk of melting or bloom. We can hold shipping for cooler days, and will not ship at the end of the week, to avoid prolonged time in transit.
*Chocolate Bloom/White marks on the surface of the candy
When tempered chocolate like ours undergoes changes in temperature that cause partial or complete melting, the cocoa butter in the chocolate rises to the surface of the chocolate, and appears as white spots or streaks.
While this compromises the appearance of the chocolate, it is still edible, and the flavor of the chocolate remains unaffected. However, with severe cocoa butter bloom, you may notice a change in the consistency of the chocolate.
Please refer to our warm weather shipping policy above.
What is the shelf life of your candy?
We use no preservatives in the production of our candy so it is best enjoyed soon after being received. Please keep the candy in a cool, dry place. Chocolate is sensitive to light and heat, and may discolor, but still is fine to eat. However, direct sunlight can cause chocolate to melt, so should be avoided. The “Best By” range of Butternut Munch, Fudge and Penuche is 4 months from ship date. Milk Chocolate Squares and both Dark and Milk Chocolate Almond Squares are best eaten within a year of date of manufacture. And the Dark Chocolate Squares have a shelf life of two years.
Chocolate Fudge, Penuche and Butternut Munch may be frozen to make them last if you’re not planning to eat them for a while. The consistency might change but this should not affect the taste.
Are your candies gluten-free?
In early 2016, we our entire product line was tested for the presence of gluten. All products we offered at that time were found to be in compliance with the FDA regulations for gluten-free designation.
These products include: Milk and Dark Chocolate Butter Nut Munch, Simply Munch, Milk and Dark Chocolate Squares, Milk and Dark Chocolate Hearts, Milk and Dark Chocolate Almond Squares, Chocolate Walnut Fudge, Chocolate Fudge, Maple Walnut Penuche, Chocolate Bars and Pops. and Almond Brittle.
Is your non-nut candy safe for persons with nut allergies?
For someone who has any allergy to nuts please know that our candy is produced in a facility that handles hazelnuts, almonds and walnuts. Although our milk and dark chocolate squares contain no nuts, we pump chocolate in the same area in which we make Chocolate Almond Squares. We also package both types of candy in the same area. Not wanting persons to take unnecessary risks, and for the sake of health and well-being, we strongly advise that if you have a nut allergy, you not purchase our candy products.
What is the cocoa content of your milk & dark chocolate?
The percentage of cacao solids in our milk chocolate is 32.7%. In our dark chocolate it is 54.5%.
Is your chocolate fair-trade chocolate?
We are very interested in fair trade, but thus far one area that has been appeared problematic for us is that the cocoa content for our products is too high and the volume provision cannot meet our needs at this time. We have more research to do in this respect. We purchase our chocolate from a company named Barry Callebaut which is a Belgian based company that also manufactures chocolate in the US & Canada. To the best of our knowledge the company has never been cited as a company that is associated with human rights violations. At the same time they care very much for the providers of cacao beans. You can review their philosophy and examine their philanthropy at www.barry-callebaut.com/csr . We are happy that your concern and desire to support third world farmers is important to you.
Why purchase Trappistine Quality Candy?
Firstly, for the enjoyment of eating and the joy of giving! In addition, purchasing Trappistine Quality Candy contributes to the support of the Sisters of Mount Saint Mary’s Abbey. Being sustained temporally allows us to continue our life of prayer, prayer for you and all the peoples of our world.